Privacy Policy
Effective Date: August 2, 2025
Website: www.isabella.co.in
Contact:
+91 93097 63365
isabella@isabella.co.in
1. Introduction
Isabella respects your privacy and is committed to protecting your personal data. This policy describes how we collect, use, and safeguard your information when you interact with us online.
2. Information We Collect
We may collect the following types of information:
Personal Data: Name, contact number, email ID.
Technical Data: IP address, browser type, device info, time zone, cookies, and location data.
Usage Data: How you use our website, pages visited, and interaction with content.
3. How We Use Your Information
Your data is used for:
- Processing and fulfilling your orders.
- Providing customer support and resolving queries.
- Website improvement, fraud prevention, and security monitoring.
- Legal obligations and business records.
4. Marketing & Communication
If you opt in, we may send promotional emails, SMS, or WhatsApp updates. You can unsubscribe from these at any time through the unsubscribe link or by contacting us.
5. Data Retention
We retain your information as long as necessary for:
- Order processing and delivery.
- Legal, taxation, and accounting purposes.
- Marketing (until you opt out).
6. Sharing of Information
We do not sell or rent your personal information. We only share it with:
- Logistics providers: For delivery.
- Payment processors: For secure transactions.
- Service providers: Like email/SMS services, analytics tools.
- Government authorities: If legally required.
7. Cookies & Tracking
We use cookies and similar technologies to:
- Enhance user experience
- Analyse site traffic
- Show personalised content
You can manage cookie preferences from your browser settings.
8. Data Security
We implement standard security practices, including encryption, SSL, and access controls. However, no internet transmission is completely secure.
9. Your Rights
You have the right to:
- Access or correct your data
- Withdraw consent
- Request the deletion of your data
- Raise a complaint
To exercise these rights, email us at: isabella@isabella.co.in
10. Changes to This Policy
We may update this policy at any time. Changes will be effective once posted on this page. We recommend reviewing it regularly.
